Lively Home Care

Flexible, friendly, and fun home care support from a reliable young person in your local community!

Lively Home Care offers home help with a difference. We match you with one young, caring and enthusiastic Helper who bring their skills and energy to help you stay connected and live well in your own home and community.

In turn, you bring your lifetime of experience and offer our Helpers the chance to learn from you, do meaningful work, and build the skills and confidence needed for their future. Together, you’ll get to know, learn from and support each other, forming a meaningful connection that’s about much more than ‘home care’.

Download our info pack
Some things our Helpers can support you with include

• Help keeping the house and garden clean and tidy
• Assistance with shopping and basic meal preparation
• Company to pursue your interests and hobbies
• Transport to help you get out and about
• Help with walking or caring for pets
• Help with personal care and medication management
• Help with learning about and using new technology
• And much more!

If you're looking for home care services or have been approved for a home care package through My Aged Care, we can work with you to arrange the support you need.

How it works


We meet with you to explore your needs and how we can help. Together, we develop a care plan and budget that outlines how we will support you.


We help match you up with a young person whom we think you’ll hit it off with. We help introduce you and get the ball rolling!


You work with your Lively Helper to schedule visits and plan how you use your time together. Unlike many other models of care, at Lively we aim for you primarily to work directly with one Helper.


We step in to support you if ever you need help, advice or to change your care arrangements. And if your Lively Helper can’t meet a particular need, we help bring in others who can.


We are an approved provider of home care services, so if you’re in receipt of a Home Care Package, we can work with you to co-ordinate the support you need and manage your funding.This can include bringing in nursing and Allied Health support in addition to the help provided by your Lively Helper. We also offer services on a private fee-paying basis. You can have a look at our prices below or download our full pricing schedule here.

Hourly support rates

Type of supportStandard HoursNon-standard HoursSaturdaySundayPublic Holiday
Around the house, personal care, life admin, keeping on the move, staying connected, meals and food, respite & emergency care $45 $50 $64 $80 $95
Health and clinical care $88 $123 $123 $158 $180

Care management fee

 Level 1 PackageLevel 2 PackageLevel 3 PackageLevel 4 Package

This is 15% of your package funds, which goes towards working with you to coordinate your care.

Cost per fortnight

$52 $91 $197 $299

Avg. hours per fortnight

1 1.5 3 4

Package management fee

 Level 1 PackageLevel 2 PackageLevel 3 PackageLevel 4 Package
We take 5% of your package for this, which covers the cost of administering funds, monitoring you budget and preparing your monthly statements.

Cost per fortnight

$17 $30 $66 $100

About our Helpers

At Lively, we have a dual mission to provide great support to our members, and to provide employment opportunities for young people. That's why we employ young people with a mix of experience to provide support to our members, including those who have no previous experience, as well as those who hold qualifications in caring and support work.

All our Helpers have passed police checks, are screened to ensure they are empathetic and enthusiastic about working with and learning from you, and receive training in-house to ensure they are ready to work with you and listen carefully to your requests. If you get in touch, we're happy to talk about any of our processes with you!

“It’s been a breath of fresh air – it’s been a Godsend! I wouldn’t have been able to go to the places we’ve gone on my own, and I wouldn’t have the flexibility if I was with a Council thing. They have all these set ideas – ‘this is how you help people’ – this isn’t like that. We seem to click in well… I would have her as a carer any day. She’s marvellous – I’ll give her 100%!”

“I’m very, very grateful. I feel very lucky – it’s so good. For somebody like myself who has multiple disabilities, who physically can’t do things that I used to be able to do easily, having this process of being able to have somebody there who does those little things, it’s almost quite humbling because there’s nowhere else I can get the help. She’s very honest. It’s a secure feeling to know that ‘I can wait until Ebony gets here’’.

We’re working to build a more human, more fun and much less institutional model of care. Keen to be a part of it, or to find out more?

Get in touch with us by filling in the form below or by calling our Care Coordinator Ruby on (03) 9070 4716 to find out more and chat about how we could work together.

We look forward to hearing from you!

Contact Us